CANCELLATION POLICY

We have reserved time and space especially for you and require 24 hours (prior to your appointment) to reschedule/cancel any appointment. If less than the required notice is given, we reserve the right to charge 100% for the full scheduled session. Please call us at 718.569.7844 if no one answers, leave your message on our voicemail or send us an email at laserbykb@gmail.com. Our time, like yours, is valuable. We are a boutique operation, we reserve extra time for each of our very special clients. We understand that sometimes being late is unavoidable. However, depending on circumstances, we may be forced to shorten or reschedule your service. Clients who arrive more then 15 minutes late will be charged in full for their scheduled session. For example, if you scheduled an hour session and arrive 15 minutes late, you will be charged for that hour session but will only receive 45 minutes of treatment for that session ( this pertains to all our services).